Managing a capital project or rolling out new project management software is complex — and without the right oversight, costs, timelines, quality can quickly slip. That’s why many organizations rely on trusted and experienced consultants typically referred to as an Owner’s Representative or Agent – a consultant who protects their investment and ensure successful delivery.
CBA (Critical Business Analysis, Inc.) has more than 40 years of experience helping owners, developers, and utilities manage both construction projects and software implementations with clarity, confidence, and control.
Owner’s Representative for Construction Projects
As your Owner’s Representative, CBA acts as your advocate from portfolio planning through project closeout. We help teams stay aligned, informed, and in control — ensuring your project goals are met on time, on budget, and with exceptional quality.
Our background in construction, project controls, and schedule management allows us to deliver insight and predictability throughout each project phase. Whether you’re a developer, capital project owner, healthcare facility, or utility, CBA provides the structure and technical expertise to drive success. We leverage our partnerships in software and analysis, along with our hands on depth of construction experience.
Our construction owner’s agent services include:
Project planning and feasibility studies
Design and contract reviews
Construction oversight and progress monitoring
Stakeholder communication and dynamic reporting
Risk management, change order, and compliance tracking
Owner’s Representative for Software Implementations
Implementing or upgrading project management software is as complex as any construction project — and sometimes more so. Owners must satisfy internal stakeholders, streamline workflows, and ensure adoption across departments.
CBA helps owners select, configure, and optimize the right system to meet their unique organizational needs. Our vendor-neutral approach means we focus on performance, integration, and user success — not on selling specific platforms. We help you find the right system, configure it correctly, and ensure adoption.
Our Software Implementation Support Includes:
Needs assessment & system configuration
Project management of Implementation & Integrations
Organizational readiness and change management
Integrations with existing financial, scheduling, or document systems
Training, support, and user adoption
Quality assurance throughout rollout
Our large professional network, internal resources, and technical depth ensure we match the right experts to your implementation, saving time and reducing risk.
Why Choose CBA?
40+ years of proven experience in project controls, construction, and project management
Vendor-neutral consultancy – we focus solely on your success, not on specific tools or systems.
Cross-industry expertise supporting owners, utilities, and developers nationwide
Comprehensive services from feasibility through closeout or software adoption
We help owners deliver construction and software projects with clarity, confidence, and control.
Ready to Strengthen Your next project?
Schedule a consultation with CBA today. We’ll help you identify areas to:
Increase your bottom line
Improve compliance
Boost efficiency and transparency
You’ll receive a written analysis comparing your current processes to industry best practices — a clear roadmap for growth and success.